Privacy Policy

Last updated: 22 October 2026

1. Who we are

This website, facereadingastrology.com (the "Site"), is operated under the brand name Divya by Dream Aura, a proprietorship firm of Pearl Trehan (GSTIN 07CPEPT6266G1ZH), Delhi, India ("we", "us", "our"), who offers face reading, Samudrik Shastra, Vedic astrology, tarot, numerology and related consultations. Divya is our brand name. The legal entity that runs this business and is registered for GST is Dream Aura. Both names refer to the same business. This Privacy Policy explains what personal information we collect, why we collect it, and the choices you have. By using the Site or contacting us, you agree to this Policy.

2. Information we collect

• Information you give us: your name, phone number, email address and the message you type into our booking or contact form, or send us on WhatsApp, phone or Instagram.
• Consultation details you choose to share: date, time and place of birth, questions about relationships, career or family, and photographs of your face or palms if a reading requires them. Sharing these is always optional and your choice.
• Free tool inputs: details such as a name or date of birth typed into our free tools (for example numerology or tarot). These are processed in your browser and are not stored on our servers unless you send them to us yourself.
• Technical information: IP address, browser type, device, pages visited and approximate location, collected automatically through server logs and cookies (see our Cookie Policy).

3. How we use your information

• To respond to your enquiry and to book, schedule and deliver your consultation.
• To contact you about your booking by phone, WhatsApp or email.
• To maintain, secure and improve the Site and our services.
• To keep records and to comply with applicable law.
• To send you information about our services only where you have asked for it or have given consent. You can ask us to stop at any time.

4. Consent and legal basis

We process your personal data based on your consent, which you give when you submit a form, message us or share details with us, and where needed to perform a service you asked for or to meet legal obligations. We aim to follow the Information Technology Act, 2000, the rules made under it, and the Digital Personal Data Protection Act, 2023, to the extent they apply. You may withdraw consent at any time by contacting us; this does not affect processing already done.

5. Face photographs and personal details

If you send a photograph or birth details for a reading, we use them only to prepare and give your consultation. We do not publish them, use them in advertising, or sell them. On request we will delete them from our devices and chats, subject to any legal requirement to keep records.

6. Who we share information with

We do not sell or rent your personal information. We may share limited information with:

• service providers that help run the Site and our communication, such as our website host, WordPress and its plugins (including our form plugin), email services, WhatsApp (Meta), Instagram and Google services;
• payment providers, where payment is made through them (we do not store your card or bank details);
• government or law enforcement bodies where required by law or to protect rights and safety.

These providers handle data under their own privacy policies.

7. How long we keep information

We keep enquiry and booking details only as long as needed for the purposes above, or as the law requires. Messages and form entries that are no longer needed are deleted periodically. You can ask us to delete your information earlier.

8. Security

We use reasonable technical and organisational measures to protect your information, including secure (HTTPS) connections and access controls. No method of transmission or storage over the internet is completely secure, so we cannot guarantee absolute security.

9. Your rights

Subject to applicable law, you may ask us to give you a summary of the personal data we hold about you, correct or update it, delete it, or withdraw your consent. You may also nominate another person to exercise these rights if you are unable to. To make a request, contact us using the details below. We will respond within a reasonable time.

10. Children

Our services are meant for adults aged 18 and over. We do not knowingly collect personal data of children. A parent or guardian may book a consultation for a minor, and in that case we collect the child's information only from the parent or guardian with their consent. If you believe a child has given us information without consent, please contact us and we will delete it.

11. Third-party links

The Site links to third-party services such as Instagram and WhatsApp. We are not responsible for their content or privacy practices. Please read their policies before sharing information.

12. Data transfers

Some of our service providers may store or process data on servers outside India. By using the Site you understand that your information may be transferred and processed there, with reasonable safeguards.

13. Changes to this Policy

We may update this Policy from time to time. The "Last updated" date above shows the latest version. Continued use of the Site after a change means you accept the updated Policy.

14. Contact and grievances

For any question, request or complaint about your privacy, please contact Divya, who acts as the grievance contact for this Site:

divya.tarot.astro@gmail.com
Phone / WhatsApp: +91 77039 66561
Website: facereadingastrology.com